AI-рецепціоніст

AI-рецепціоніст & розумна обробка дзвінків

JotLink — це AI-рецепціоніст і сервіс відповіді на дзвінки для бізнесів в Україні. Він відповідає на вхідні дзвінки, природно спілкується з абонентами, вирішує типові запитання, збирає дані про абонента та надсилає команді структурований підсумок дзвінка з уже наміченим наступним кроком.

Замовити демо
AI receptionist software answering business calls and routing summaries
JotLink Telephony Runs your business number, call routing, and always-on answering coverage for inbound calls
JotLink Messenger Delivers the call summary, caller intent, and next action to the team in one shared conversation layer
JotLink CRM Logs caller details, transcripts, summaries, and follow-up tasks in one shared customer record
JotLink eSIM Keeps the owner reachable with mobile alerts, call summaries, and follow-up notifications wherever they are
Проблема

Більшість бізнесів усе ще повертаються до голосової пошти та ручних зворотних дзвінків

Пропущені дзвінки, післяробоча голосова пошта, повторювані запитання на рецепції та неповні нотатки створюють один і той самий хаос у кожному бізнесі. Команду відволікають, власник передзвонює запізно, а абонент змушений повторювати все з нуля.

☎️ Пропущені дзвінки
🌙 Голосова пошта після роботи
❓ Повторювані запитання
🔁 Абоненти повторюють одне й те саме
✍️ Ручні нотатки
📝 Немає підсумку дзвінка
👀 Відволікання власника
✓ Кожен дзвінок оброблено
Структура дзвінків Потребує обробки
Spam
32%
FAQ
21%
14%
8%
Передзвонити
25%
0% 50% 100%
Спам / робот
FAQ / підтримка
Не той номер
Нецільові
Потрібен подальший контакт
75%
обробляється автоматично
6h
переривань менше
$270
час команди повернуто
Як це працює

Run your front desk without missing the phone

One AI receptionist answers calls, understands why the person is calling, resolves simple questions, captures the right details, and sends the next person a full breakdown.

01

Answer every call

Every inbound call is picked up instantly, during business hours, after hours, and during peak load.

02

Understand the caller

The AI asks follow-up questions, identifies the reason for the call, and recognizes urgency.

03
0

Handle what it can

Business hours, location, services, pricing basics, and routine questions can be answered automatically.

04

Capture and route details

Names, callback numbers, reason for calling, and requested action are logged and routed to the right person.

05
0

Notify with context

The boss or team receives a structured summary, transcript, and clear next steps instead of a vague voicemail.

Варіанти використання

Works wherever your team still answers the phone

Sales, support, billing, and front-desk calls can all run through one AI receptionist layer without losing context or sending callers into voicemail loops.

Sales

Inbound sales calls

The receptionist answers first-touch sales calls, captures buying intent and callback details, and hands the rep a clean summary instead of a vague missed-call note.

  • Answer new inquiry calls immediately
  • Capture service need, timing, budget, and callback details
  • Notify the right rep with a structured summary
Sales workflow
Live · Sales
Lauren P. Need a quote for two service locations this week Summary sent
Mark T. Do you serve downtown Toronto? Answered
Ava R. Need pricing for a multi-site rollout Escalated
Noah K. Can someone call me back after 3 pm? Message taken
+1-800-555 Robocall detected Spam
Derek S. Budget and timing captured for same-day callback Queued
Support

Support and customer calls

The receptionist handles routine customer questions, captures urgent issues, and passes complex callbacks to the right person with context already attached.

  • Resolve routine questions without interrupting staff
  • Recognize urgency and route real issues faster
  • Send context before a human calls back
Support workflow
Live · Support
Emma J. What time do you open tomorrow? Resolved
Paul M. Customer upset about delayed delivery and needs callback Escalated
Nina B. Can I bring documents in person? Resolved
Mason K. Urgent issue logged with summary and callback number Escalated
Grace L. Do you have weekend support hours? Resolved
Leo T. Can I get your service email and address? Resolved
Billing

Billing and admin calls

The receptionist answers invoice, payment, and admin questions automatically, and escalates exceptions with the caller already identified.

  • Handle simple billing questions on the call
  • Capture account context before escalation
  • Send finance the exact follow-up needed
Billing workflow
Live · Billing
Northline Co. Can you resend invoice 1842 to accounting? Resolved
Arbor Ltd. Caller says payment posted twice this month Escalated
Studio Oak What card do you have on file for autopay? Resolved
Harbor Group Finance callback requested with invoice notes attached Queued
BluePeak When is the next payment due? Resolved
Studio X Can I get last quarter's statements emailed? Resolved
Front Desk

Front-desk and owner messages

The receptionist takes messages, answers front-desk questions, collects callback details, and sends the owner or office manager a clean summary instead of a vague voicemail.

  • Capture caller name, callback number, and reason
  • Answer office, location, and availability questions
  • Send the owner or office manager a clean summary with next steps
Front-desk workflow
Live · Front Desk
Olivia N. Please ask the owner to call me back about today's quote Message
Unknown Wrong number, sorry Filtered
Sara K. Do you have parking behind the office? FAQ
Mike O. Caller needs manager callback before 4 pm Message
Priya N. Are you open on statutory holidays? FAQ
Bot 114 Extended warranty scam call blocked Filtered
Чому команди довіряють

What your team gets after every answered call

AI receptionist call summary and front-desk routing workflow

Natural voice conversation

Callers get an interactive conversation instead of a static voicemail box.

Answers routine questions

Hours, location, services, and basic pricing can be handled without interrupting staff.

Captures the right details

The AI logs caller name, callback, reason for calling, urgency, and requested next step.

Boss sees what happened

Every important call can be summarized and routed with transcript and action items attached.

24/7
24/7 call coverage across business hours, lunch breaks, and after-hours
-
1
1 structured summary with reason, urgency, and requested action
-
1
1 handoff flow across sales, support, billing, and front-desk calls
-
>4
4 core outcomes: resolved, message taken, escalated, follow-up queued
-
Pricing

Pricing should match call-flow complexity

Scope pricing around lines, call volume, knowledge coverage, and escalation rules. Start with one receptionist workflow, then expand once the rollout is proven.

Messenger
Chats, groups, file sharing, voice and video calls, plus calls and SMS to any phone number
0 грн /користувача
Included
Telephony
Full cloud PBX: IVR, call queues, extensions, routing rules, voicemail, recording and conferencing
+220 грн /користувача
Users
CRM
Full CRM with deal pipeline, contact management, smart timelines and AI-powered analytics
+450 грн /користувача
Users
AI
Voice and text AI workflow for call answering, FAQ handling, message capture, and structured summaries
Voice AI minutes (calls/IVR) and text AI minutes (SMS/chat) are billed at the same rate. 1 min = 1 unit regardless of channel.
+300 грн /100 хв
Users
Monthly total
0 грн
🏢
50+ users
Custom pricing for your team. Let’s discuss the details.
Замовити демо
No credit card required. Setup in 1 day.
FAQ

Questions buyers ask about AI receptionist software

These are the questions buyers usually ask about call handling, escalation, setup speed, and what your team receives after each call.

Yes. JotLink can answer calls on your existing business number and handle overflow, after-hours, and missed-call coverage.
Yes. The AI receptionist holds a natural conversation, asks follow-up questions, and adapts to what the caller says.
It can answer routine questions like hours, location, service availability, pricing basics, and next steps based on your business rules.
The call can be transferred, escalated, or logged for callback with the full reason, urgency, and summary attached.
Your team or owner can receive a structured summary with caller details, transcript, reason for calling, and the recommended next action.
Yes. It can answer after-hours calls, take messages, capture urgent issues, and route the right follow-up without sending callers straight to voicemail.
Yes. JotLink can capture caller identity, callback details, reason for calling, urgency, and any fields you want logged into CRM or notifications.
No. The goal is to protect your staff from missed calls, repetitive questions, and incomplete messages. Humans still handle the calls that need human judgment.
Замовити демо

Stop sending callers to voicemail and callbacks

We will review your call flow, front-desk questions, escalation rules, and owner notification logic, then show how JotLink can answer more calls without sending people to voicemail.

1
Review your call flowMap the questions, call types, and missed-call gaps you handle today
2
Define AI receptionist rulesDecide what the AI can answer, what it should collect, and when it should escalate
3
Launch on one numberStart with one line or department, then expand once the flow is proven