JotLink CRM
Final business management solutions
Track, manage and control Optimize all interactions with customers in in one place.
Available for iOS, Android, web
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Communications Centralized tracking
Tracks and stores all interactions, including calls, messages, SMS, and emails, related to each customer.
How to use
Use communications to maintain a complete history of customer interactions
Ensuring that you don't miss a single detail. Quick access to past conversations for better customer service.
Control panel CRM analytics
Provides an overview of CRM activity, including current task statuses, lead sources, call statistics, and conversion funnel.
How to use
Use the dashboard to monitor team performance
Quickly identify areas that need attention, such as overdue tasks or low lead conversion rates.
Optimize and grow
Sales and marketing automation
Marketing automation
Set up automated campaigns for timely marketing interactions, eliminating the need for manual launches.
Calendar
A tool for planning and tracking tasks, displaying deadlines, statuses, and events by date.
Task management
Assigns tasks and tracks their completion to ensure effective follow-up communication with clients.
Optimize and grow
Sales funnel and lead management
Channel management
sales
sales
Visualizes the sales process at every stage, allowing you to track the progress of each deal.
Contact management
Stores and organizes all contacts with sorting and filtering options by category.
Customers.
Manages the customer database, stores contacts, tracks the status, and views the history of interaction.
Leadership management
It monitors leads' requests, stores their information, and manages ongoing interaction with leads.
Sales control and calls
Manage deals and calls
Agreements
A section for managing sales and tracking current deals at each stage with options to update the status and add notes.
Telephony
A complete set of tools for phone communication, including call management, recording, and filtering by call type
Operator panel
Displays the status of extension lines, operator availability, call status, queue load, and the number of active agents.
Screen monitoring
Takes periodic screenshots during working hours, which allows you to monitor the manager's activities with the user's consent.
Workflow tracking Detailed progress of the implementation
Chronology
It monitors leads' requests, stores their information, and manages ongoing interaction with leads.
Seamless Conversations in One Place
Messaging & External Communication
Messenger Integration
Integrates JotLink and Telegram, unifying communication and history in one interface.
Social Media Integration
Connects social media platforms like Facebook, Instagram, and LinkedIn to track inquiries and manage interactions directly in the CRM.
Application Marketplace
An API for integrating third-party solutions into CRM, with the ability to place applications on the marketplace.
Seamless interaction on all platforms
Communication channels
Email.
Stores and organizes all business emails for easy tracking.
Calls
Records and stores call history for analysis and processing.
Ice molds
Automatically captures and assigns website leads.
SMS
Registers and documents SMS requests with processing status.
Social networks
Monitors and records customer interactions via social media.
Messengers
Centralizes messages from all messengers with a saved history.
Data-driven solutions for business growth
CRM statistics and analytics based on artificial intelligence
AI Analytics
Analyzes conversations, evaluates key performance indicators (KPIs), and assesses the quality of service.
Objectives.
Oversees the execution of tasks, distribution and compliance with deadlines.
Leeds.
It tracks lead sources, statuses, conversions, and channel performance.
Sales pipelines
Analyzes deal progress, strengths, and conversion rates.
Contacts
Records full interaction history for better engagement tracking.
Agreements
Tracks sales performance, deal closing rates, and success models.
Deep analytics for smarter interaction
Advanced communication analytics
Email analytics
Track email statistics, open rates, replies, and engagement.
Call analytics
Analyzes call types, duration, participants, and efficiency.
SMS Analytics
Monitors sent/received SMS, delivery status, and activity.
Messenger analytics
Evaluates response time, message types, and interaction trends.
Social media analytics
Measures engagement, comments, and social impact.
Unify and automateand improve customer experience
Grow your business with JotLink CRM
Get started today and optimize your workflow!