JotLink CRM
Universal business management solutions

Track, manage, and optimize all interactions with customers on a single platform

Available for iOS, Android, WEB

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Communications Centralized tracking

Record and store all contacts: calls, messages, and emails related to each client.

How to use

Use the Communications module to keep a complete history of cooperation so you don't miss a single detail

Get quick access to the call archive to improve customer service.

Control panel CRM analytics

Provides a complete overview of CRM activity: current task statuses, lead sources, call statistics, and sales funnel stages.

How to use

Use the dashboard to monitor team performance

Instantly identify areas that need attention, such as overdue tasks or low lead conversion rates.

Optimize and grow your business

Sales and marketing automation

Marketing automation

Set up automated campaigns for timely marketing interactions, eliminating the need for manual launches.

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Calendar

A tool for planning and tracking tasks, displaying deadlines, statuses, and events by date.

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Task management

Assign and monitor tasks to ensure effective follow-up with clients.
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Optimize and grow your business

Sales and lead management

Management
sales
Visualize and track the stages of each transaction.
Contact management
Manage and sort contacts by category.
Customers.
Manages the customer database, stores contacts, tracks the status, and views the history of interaction.
Lead management
Track inquiries from potential customers, store their data, and manage ongoing lead management.
Sales control and calls

Manage transactions and telephony

Agreements
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Manage sales and track deals at every stage with options to update status and add notes.
Telephony
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Comprehensive call management, recording, and filtering by call type.
Operator panel
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Displays the status of extension lines, operator availability, call status, queue load, and the number of active agents.
Screen monitoring
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Periodic screenshots to monitor the manager's work activity.

Details tracking progress

Chronology

Capture leads' requests, store information about them, and manage the history of interactions in chronological order.
All dialogs in the in one place

Messengers and external communications

Integration with messengers
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Integrate JotLink with Telegram, combining communication and history in a single interface.
Integration with social networks
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Connect Facebook, Instagram, and LinkedIn to track inquiries and manage interactions directly in your CRM.
App marketplace
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API for integrating third-party solutions into CRM with the ability to place your own applications in the marketplace.

Undeniable interaction on all platforms

Communication channels

Email
Store and organize business mail for easy tracking.
Calls
Record and save call history for analysis and processing.
Ice molds
Automatically capture and assign leads from the website.
SMS
Registration and documentation of SMS requests with processing status.
Social networks
Track and record interactions with customers on social media.
Messengers
Centralization of messages from all messengers with the preservation of history.

Solutions for business development

AI-powered CRM statistics and analytics

AI Analytics
Conversation analysis, KPI evaluation, and service quality control.
Objectives.
Oversees the execution of tasks, distribution and compliance with deadlines.
Leeds.
It tracks lead sources, statuses, conversions, and channel performance.
Sales funnels
Analysis of deal progress, strengths, and conversion rates.
Contacts
Complete interaction history for better customer engagement.
Agreements
Track sales performance and successful closing strategies.

Deep analytics for smarter interaction

Advanced analytics

Email analytics
It tracks email statistics, open rates, and replies.
Call analytics
Analyzes call types, duration, participants, and efficiency.
SMS Analytics
Monitors sent/received SMS, delivery status, and activity.
Messenger analytics
Evaluates response time, message types, and interaction trends.
Social media analytics
Measures engagement, comments, and social impact.
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Component 4
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Combine and automate and improve the customer experience
Grow your business with JotLink CRM.
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